Privacy Policy
Last updated: March 2026
Steady Health ("we," "us," or "our") operates the website thesteadyhealth.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase.
By using our website, you agree to the collection and use of information as described in this policy. If you do not agree with this policy, please do not use our website.
Information We Collect
When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and how you interact with our site. We refer to this as "Device Information."
We collect Device Information using cookies, log files, and similar tracking technologies. Cookies are small data files placed on your device that help us improve your experience and understand how our site is used.
When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, email address, shipping address, billing address, payment information, and phone number if provided. We refer to this as "Order Information."
When you subscribe to our email communications, we collect your email address and, if provided, your first name.
We refer to Device Information and Order Information collectively as "Personal Information."
How We Use Your Information
We use Order Information to fulfill purchases, process payments, arrange shipping, provide order confirmations and updates, and communicate with you about your order. We also use Order Information to screen orders for potential fraud or risk.
We use Device Information to help us improve and optimize our website, to understand how visitors browse and interact with our site, and to evaluate the effectiveness of our marketing and advertising efforts.
We may use your email address to send you information about our products, promotions, or health-related content that we believe may be of interest to you. Every marketing email includes an unsubscribe link, and you can opt out at any time. Opting out of marketing emails will not affect transactional emails related to your orders or account.
How We Share Your Information
We share your Personal Information with third-party service providers who help us operate our business. These include:
Shopify, which powers our online store and processes your browsing and order data on our behalf. You can read Shopify's Privacy Policy at https://www.shopify.com/legal/privacy.
Payment processors, who handle your credit card and payment information securely. We do not store your full credit card number on our servers.
Shipping carriers, who receive your name and shipping address in order to deliver your order.
Email marketing platforms, who store your email address and help us send newsletters and promotional communications.
Analytics providers, who help us understand site traffic and user behavior in aggregate form.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to valid legal requests such as subpoenas or court orders, or to protect our rights and safety.
We do not sell, rent, or trade your Personal Information to third parties for their marketing purposes.
Cookies and Tracking
Our website uses cookies and similar technologies for the following purposes: to remember your preferences and cart contents, to understand how you use our website, to measure the effectiveness of our advertising, and to provide a more personalized browsing experience.
You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of our website, including the ability to make purchases.
We may use third-party advertising and analytics services, including but not limited to Meta (Facebook), Google Analytics, and similar platforms, which may use cookies and tracking pixels to collect information about your browsing activity across websites. This information is used to deliver relevant advertisements and measure their performance.
Data Retention
When you place an order, we retain your Order Information for our records unless and until you request that we delete it. We retain this information for accounting, tax, and legal compliance purposes, and to provide you with customer support related to past orders.
If you subscribe to our email list and later unsubscribe, we will remove your email address from our active marketing lists. Some data may be retained in backup systems for a limited period as part of our standard data management processes.
Your Rights
Depending on where you reside, you may have certain rights regarding your personal information, including the right to access the personal data we hold about you, the right to request correction of inaccurate information, the right to request deletion of your personal information, and the right to opt out of marketing communications.
If you are a resident of the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to lodge a complaint with your local data protection authority.
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect about you and the right to request its deletion. We do not sell personal information as defined under the CCPA.
To exercise any of these rights, please contact us using the information provided below.
Security
We take reasonable precautions to protect your Personal Information from unauthorized access, use, or disclosure. Our website uses SSL encryption to secure data transmitted between your browser and our servers. Payment transactions are processed through PCI-compliant payment processors.
However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any external websites you visit.
Children's Privacy
Our website and products are not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy, would like to exercise your data rights, or have concerns about how your information is handled, please contact us at:
Steady Health Email: support@thesteadyhealth.com